Reviews

John, Kees,

I don’t know who is in charge of this, but I would like to say that I think that our current taxi-company (Verhoef, is it?) is superb! Smart cars, nice and capable drivers, nice driving, etc. I’d say, let’s stick with them! Just so we’re clear; I don’t get a commission! Best, Jacques

Dear Mr. Serné,
I would like to thank you for the excellent bus and the excellent driver (Nico Buissant). The visit to Rotterdam was a great success.
Kind regards,

(Staff-employee Directorate-General of the Netherlands Foreign Investment Agency)

Good morning,Perhaps you could send the following message of Mr. … to the taxi-company. Leny, For the past couple of weeks, during Roel’s holiday, Mr. Jack Lambrechts commonly served as the replacing driver. I would like to let you know that he was an exquisite replacement; he was punctual, correct and extraordinarily kind. We don’t usually pass on compliments rather than complaints, but I feel compelled to mention that this was an extraordinarily good functioning substitute. I would like to thank frontoffice for all their trouble.

Regards,
Chariperson of a counseling body.

An important relation of Unilever called us at Sunday morning at 10.35 am to ask us why his car hadn’t arrived yet. However, perfectly according to plan, his car was scheduled to arrive at 11.15. We later found out that his secretary had rescheduled his flight without telling him…“It was already hard for me to believe that Verhoef wouldn’t be ready on time. In the past 30 years that I have used transportation I only had to call them once and when I did it turned out that another car was already on its way to replace its stranded colleague. What an extremely professional company you have! But, you see, that explains my phone call since after 5 minutes I already started to get anxious. Especially when I know that Verhoef is handling my transportation and are not ready when I want them to be… but this time my communication and that of my (ex)secretary wasn’t perfect, so you will not hear me complain again. Except perhaps to say that I really think that you are an exceptional company with an all round, extremely competent staff. Have a nice morning and hopefully we shall talk to each other again soon.”